Michaels Stores
View company profile →
I came in the other day to buy ribbon
I came in the other day to buy ribbon. Much to my surprise what I was looking for was not in the ribbon section. After looking in other departments, I went back to the ribbon section to settle for what was there. While at the check out, Alyssa asked if I was able to find what I was looking for. I told her how disappointed I was that what I was looking for was not available. Alyssa suggested the Christmas dept.(embarrassed that I didn't think of that, since it's so prevelant this time of year) YES! What I was looking for was there. I was so pleased that she asked, and directed me to where I could find . Not only was she familiar with the merchandise, she gave me pleasant, excellent service! Made me feel like a valued customer. Thank you Alyssa for excellent service!!