Crabtree Property Management
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DO NOT EVER USE THIS COMPANY'S SERVICES UNDER ANY CIRCUMSTANCES, EVER
I don't like to leave bad reviews, but I feel compelled to leave one for the bunch of thoughtless, destructive charlatans that runs this excuse for a property management company. I had the worst customer experience with them of my whole life, by a long chalk. And I've had some pretty awful experiences. It's not that the individual property managers are terrible - we had quite a few during the years we suffered Crabtree's so-called service provision, and some of them (not all) were good, nice, competent, honest, hard-working people. But even they were forced into doing a terrible job by the ridiculous workloads placed upon them, the hopeless management structure, and the total lack of support infrastructure beyond the kind that extracts exorbitant fees in return for zero effort. Besides driving its own staff and customers to distraction, Crabtree's utter lack of ability to ever answer any request or query, however trivial, or do any work at all that hasn't been wrung out of it by months of nagging, never failed to turn even the smallest problem into a full blown crisis. It reached the point that I began to wonder if the people at the heart of this brazenly appalling outfit (I never managed to have any actual contact with them or find out who they actually were) had set out to destroy the properties they were supposed to be managing, rather than trying to maintain them. If you're reading this you may feel this review sounds unfair. My advice to you is: don't ever try to find out. Just give them as wide a berth as you possibly can, as you would a gigantic toxic waste dump. Go somewhere else. Go anywhere else. Do the work yourself. Grab a random person off the street and pay them to do it. Ask your dog to do it. Because whatever solution you come up with, it cannot possibly be worse than the experience you'll have if you sign up with Crabtree.