Vessi Footwear
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Took my money but gave me nothing
I purchased an e-gift card from the Vessi web site on April 30th and it was never delivered to me. I tried to contact them through the support contact on their web site but it was really just an AI Agent. It told me that my inquiry would be referred to a "human" but no one has bothered to respond to me at all. Vessi has a phone number but it is also 100% non-human - just a few options to listen to various recordings. I lodged a complaint with the Better Business Bureau where I also found that Vessi has a rating of "D" (as in a very close to failing grade). I have also begun a process with my bank to have the transaction declared fraudulent to get my money back. Zero response from Vessi which makes me think they might be one of those fly by night shady companies. I would not trust them.