Michaels Stores
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Where to send my online orders.
Hello, My name is Jared Clark. I was at Michael's today to pick up an order I had made online. The order had to be reshipped for some reason but aside from a few days late, I was able to finally pick it up. When I went to pick it up, I was asked to wait for a manager's verification. When she arrived, she made it clear that I shouldn't have had this order sent to the store and in the future to have it sent to my home. The issue being that the store had no way of contacting me or even to scan in the delivery, due to it not being delivered by UPS. She was polite but firm that any orders like this need to be delivered to my home. That is a problem for me. I'm not currently living in a residential situation. I am homeless, but in my unfortunate circumstances I have been able to learn from the ordeal. I have tapped into my artistic side recently & have discovered I'm quite good at cosplay. That's actually being modest; I would consider myself advanced. Even using the underbelly of a bridge as my home/workshop I've been able to create some very interesting and magnificent suits or costumes. And I'm actually going to my city's version of ComiCon this year, called SiliCon in San Jose to see if I can "play with the big dogs". None of this is useful to you, so I'll move on. The point is that I don't wish to make anyone's workday any worse than they already can be. I know the stresses of retail and the people who do it never get paid enough. I do however need to purchase product from your company. When making cosplay, EVA foam is kind of a requirement. I explained that there was nothing on the website stating where I was required to send certain orders, but that I understood and would try a different approach next time. Perhaps you could suggest another idea for a place to have my Michael's order sent for pick up, other than a home address which I don't have? Maybe the company could introduce some other methods of accepting deliveries for the customer? Anyhow, thank you for taking the time to read thus far. I hope you have a good rest of your day. Sincerely, Jared Clark