Europcar UK
View company profile →
Never again. They trick customer with small print.
Rented car for £89. Ended up with bill Euro 307. FIRST AND LAST TIME WITH THIS COMPANY They don't give you the car you paid for online. Put pressure to buy extra insurance for free upgrade. They do not mention prices are excluding VAT. On final bill you receive charges such as Environmental contribution (euro 3) Premium Station (euro 42) which are never mentioned at the time of renting. After a long flight, nobody reads the small print on the contract they make customers sign, then end up with a bill three times the rental price. Be very careful or ideally avoid this company. UPDATE: 4 Feb 2025 This company is a joke. They send a reply to the bottom of Trustpilot message. The link takes you to a department who then refers you to the initial department you made the complaints to. From my end, I informed the HR of our company who stopped working with them, circulated my experience with them on Facebooks so friends are aware and will be mentioning their behavior in every opportunity.
