Kent Tea and Coffee
Read all reviews for Kent Tea and Coffee →
Foreign objects in tea/Customer service non existing
Been buying from them for last 12 years but their customer service is hit and miss, it takes them days to get back to you. I had on 2 occasions where in Linden Tea I end up finding foreign objects, on firs ocassion it was lump of concrete and lots of linden leaves itself that never should be in there. They sorted the first delivery for me but on second ocassion 7 months later I have purchased linden tea again and end up finding limps of soil and the hair.. I have wrote to them but they never responded back to me. I have told them that they need up up their QA after 1st discovery but they are busy concentrating on other things... Also after placing an order it takes around a week to get your order.. Order #495239] (20 April 2025) Very disappointing indeed