Jacquelyn

Jacquelyn

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1
Review
5.0
5 out of 5 stars
Average rating

Reviews by Jacquelyn

KU

KURU Footwear

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5 out of 5 stars

This company has great customer service…

This company has great customer service and stands behind their product. I needed some footwear for plantar fasciitis. I bought some sandals that were VERY comfortable, but I noticed after about 1 month they were loose and after about 7 weeks almost too loose to wear. The elastic that attached the buckle was totally frayed and stretched out. I complained and customer service reached out to me immediately. They advised me that my sandals were covered by their warranty. I emailed photos of the sandals and was immediately credited with the cost. I’ve just ordered replacement shoes that I hope will be as comfortable as the sandals.