Hugo Torres

Hugo Torres

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1 out of 5 stars
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Reviews by Hugo Torres

TR

Travelocity

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1 out of 5 stars

Website stated the payment was unable to be processed but account was still debited

Website stated the payment was unable to be processed. Said to try another card. Used a different DEBIT card and had the same error message. Checked my bank account and Travelocity debited my account TWO times. I called them an they said the funds would be released after 7 days. That’s unacceptable. They should have never placed a hold on my account if they said the payment was unable to be processed.