Home Done
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Previously used item sent ie not new!
Ordered a pair of bathroom cabinets but only one arrived. After contacting Home Done the other was dispatched two days later. Meanwhile I assembled the first without any issues. On unpacking the second, found it odd that the box of fittings were just a heap of mixed items instead of individually packaged like te first. However, decided to assemble based on initial one but it soon became apparent that I had been sent a previously assembled cabinet ie second hand as some of the fittings would not fully tighten etc. I pressed on with the assembly and judged that it was safe to use. However I felt that a partial refund would be in order but the call centre staff had a fixed script demanding photos etc which was pretty pointless on a fully assembled unit. I was promised a manager call to no avail.