VI
VinatisUK
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The wine was supposed to be a birthday present…
The wine was supposed to be a birthday present. Order placed with Vinatis UK because their on-line sales pitch said orders were usually delivered within 5 - 7 working days. Order placed and confirmed on Monday 2nd June. Tracking facility with email received June 3rd showed the consignment had been released from customs on 2nd. Delivery made on 12th. Customer Service response blamed customs for missing the birthday.