Ticket Squeeze
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Deceitful Company preying on consumers
Update: After posting this review, submitting a chargeback with my bank, and again calling customer service and scheduling a call with a supervisor I was able to get my issue addressed and argue up to getting a 90% refund. Credit where it's due, If you are vocal about your issue and persistent but kind then their support team can help you. I clicked on a misleading URL (eg:georgeampitheatre.com instead of the real gorgeampitheatre.com) after googling the event that i wanted to go to and the venue and was met with a website with a very similar design to the real gorge website. clicking the "buy tickets" links you to ticket squeeze's reselling platform. Multiple other people report this same issue, with multiple other misleading but top rated URLs/webpages for seemingly official venues that lead to ticket squeeze. I found the whole experience to be designed to confuse and deceive the consumer into buying overpriced tickets for events. I tried to buy tickets to a festival at the gorge and the only option that did not say "row seating" ended up being 4x the price of a normal ticket. I had assumed I bought from a legitimate source and called them minutes after i bought the tickets hoping to get my money back simply by claiming that I'd bought tickets for the wrong dates/event and asking nicely. Reaching out to customer service was unhelpful as they denied my refund on the grounds that "all sales are final". They also would not contact the seller for me to request a refund or give me the seller's information to contact personally. I found out later that even if I had purchased ticket insurance, that it's through a unreliable third party company. Ticketmaster, live nation, and most other ticket sellers allow refunds within the first couple of days. Avoid this company.