Runnings Stores
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I am Very unhappy with this company
I am Very unhappy with this company. After calling the Rochester Indiana store to confirm that they had a certain product (SKU70091214) I was told that yes, they had 7 in stock. After explaining that the Rochester store was an hour drive each way I asked if they could visually confirm. The girl would not go physically check to see if the product was in. I was told that it said in stock, so it was there. I drove the hour each way, only to find they they did NOT have the product in stock! So, I wasted 2 hours and came home empty handed. I called the corporate number on Feb. 27 and told them of my issue. The lady said they should have VISUALLY verified that the product was in stock, and that she would call that store and get back with me. And THAT was the last I heard from her. They have lazy employees that could care less about the customer. From the girl in the store, to the lady at corporate! I have a local store. But I will never spend another dime with these people. We have Ruralking and TSC in our town. They will get my money from this point on. RUNNINGS could care less about their customers.