Galaxy Cruises
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Adam is a legend!
I would book again trough galaxy in a heart beat . Adam has the patience of a Saint I wouldn't say I'm demanding but as a solo 50plus female traveller I needed a lot of reassurance and had a ton of daft lassie questions Highly recommend you just pay the extra for transfers from the get go if you leaving from Rome as Cittavechia is miles from Ciampiano.However a brill wee airport for a solo traveller Adam kept me calm and even when I was away he arranged transfers back. NCL very unreliable if you not booking direct with them regarding this. My only complaint is NCL themselves! Just money grabbing with tax on every drink regardless of drink package and services and lots mot told like no casino or spirits in livorno and no cash exchange 20 dollars per day automatic tip was also not passed on to staff . Generally service not as expected a lot of very angry Americans who were loyal NCL vow to never sail with them again! Epic is definitely needing an urgent review but perhaps it's NCL or all cruise lines trying to get compensation from loyal customers after the pandemic! Such a shame. I had little to compare to previously sailed P&O and had none of these extras and did feel food was more varied and better quality than NCL but I still enjoyed it I have some dietary needs and unless you get very sick dont admit to it as very little lactose free and gluten free in main restaurants I ate from buffet a lot as I know what I can have got lactose free milk from them every morning and kept in toom to use daily Very sad so little choice re all the lovely cakes and pastries and desserts I had sherbert or sorbet and they wanted you to pre order but even when you did it made the whole meal very slow re service for the group so I gave up and chose sensibly They got over zealous serving up dry meals with no sauces if no ore order which was understandable but I met at least 20 folk with same issues so could have been easily solved with a batch cook white sauce gf df and gravies etc ho hum moan over The tours are pricey but don't try to do Rome or Florence or your own Italian transport is unreliable! I had a blast and had it not been for Adam I'd not have met the solo travellers and that's one thing NCL does well it really looks after its solo guests the cabins are small but totally fine and no complaints from re service but only 1 service per day so a lot of people bothered by that So thank you Adam high accolades I'm safe and sound and had a fabulous holiday!