Scenic Luxury Cruises and Tours - UK
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Not what I thought it would be
Not what I thought it would be. Cabins are lovely, sun deck poor, only 6 sun loungers and no pool only two hot tubs which were quite shabby. Bar service patchy and not fully manned. No shower/changing room available. Limited access to outside space so not really suited to med cruises. Staff generally lovely - although it does seem as though you work around them rather than the way it ought to be. It didn’t feel as though the hotel side of the cruise was partially well run. Restaurant offer is very misleading….. only allowed to make one booking for the whole trip and even though we requested to be on the wait list - that doesn’t happen unless you make a fuss, which you don’t want to do. Poor communication to clients, and often differed from instructions on the day. Grand Prix experience is over priced …. Charged £1250 for tickets that cost 850 euros …… for a bus journey and being frog marched to the stand. Not even a programme included. Also different prices for everybody which left a bad taste for lots of people. The so called F1 upgrade was exactly the same as other groups on the cruise….. not good. I wonder why we weren’t sent the customer feed back forms, even after we asked twice for them…….