Aspect
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Aspect is trying to charge us now £108…
Aspect is trying to charge us now £108 .12 for a visit that never happened, that was cancelled way before the engineer was assigned and after several calls where the agents on the phone told us that they case was dismissed and they were not not going to charge us due to an early cancellation. Now after a month they're writing us telling us that we need to pay the original amount £60 + £40 of a late fee which I think it's unacceptable for a visit that never happened and a service that was never made.