Nuffield Health
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Welcomed by Macy and Clinton
I was welcomed by Macy from the reception team, who was very polite and bubbly. She created my pass for me quickly and was really efficient. I asked if I could have a quick tour. She called her manager immediately to do a tour for me. I barely had time to go to the waiting area that he came there within 2 mins. Clinton the manager, was also super welcoming and friendly, explained bits about every area of the club while also answering my queries inbetween. I had a specific question about modest swimswear and what the club is ok with in the pool area as I'm jewish. He was very understanding of what my query was and explained that members with modest swimwear are welcome and this is not an issue. Both Macy and Clinton are an amazing example of what a welcoming premium club should look like, especially for religious gym goers which other premium gyms do not cater for or where staff are unable to answer or assist with the above queries. I really appreciate your assistance today :)