Scenic Luxury Cruises and Tours - UK
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Scenic first timers and definately the last
It’s interesting to read the reviews here. They are all too familiar. We were on Scenic Crystal, Rhine and Moselle 26th July 2022. It was very clear, even at the start that we were likely to experience problems with water levels. You only had to read the news!! Travel to Amsterdam by Eurostar was excellent and short trip to ship. Food onboard- disappointing. Constant unpleasant smell in the cabin. Had to be put up in hotels for last three nights. Very comfortable but no inclusive drinks. Coaches everywhere. Trip home by TGV to Paris was great but then had to pull our suitcases over Paris streets for approx 1 mile in 30c temps to reach the minibus transport. Just made connection at Gare du Nord. Offered small amount of compensation shortly after return. This figure then increased and confirmation received that payment had been input to finance dept on 5th October. Despite many emails, we are still waiting and receiving a variety of lame excuses. Am interested in comments about small claims court.