TicketsOnSale
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Cancelation Scam!
If I could give zero stars, I would! I bought a parking pass for the Blue Jays vs. Twins game in Toronto for the Monday, August 25th game through ticketsonsale. It was my first time ever using this site and to be honest, it was annoying that the prices were in USD and not CAD even though the event and parking pass they were selling were in Canada... But we bought this parking pass for the game that ended up costing just over $52. We literally canceled the ticket about 30 mins afterward as we realized that our hotel was near the subway station that would take us basically right to the stadium. When I went to the ticket itself, there was an option to click a link to request to cancel and get a refund. So I did. I immediately received a message prompt back stating that my cancelation was "successful" and that I was to expect a refund within "5 days" of the cancelation. So, I thought everything was done and complete but then checked afterward that we never received an email confirmation about canceling the parking pass. I thought something seemed odd as we just noticed the charge come off our credit card so then I reached out to the Live Chat through their website and they basically just said that they dont do refunds and that because they are a 3rd party booking group that they cannot issue a refund... This is absolutely a scam. They allowed me to cancel the pass within the link on the ticket, had a message prompt state that the ticket was canceled and to expect the refund but then never sent a confirmation email about it and they are asking now for a screenshot of the cancelation message which I cannot go back to get, because obviously the event is now over and the link I clicked on originally is greyed out and I cannot do anything now. This is absolute BS and I would never use this site again and would encourage others to steer clear!!