Royal Professional
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I have just read the other reviews and…
I have just read the other reviews and quite staggeringly my experience is exactly the same. Ordered a cardigan which is advertised as ‘wool mix’ and when it arrived it is 95%polyester and 5% spandex. When you email them to tell them of misrepresentation they simply ignore that and say it’s a sale item and you can have another item. Just simply report them to the Advertising Standards Authority and complain to your credit card company and get your money back ; ask the ASA to check out the whole website for misrepresentation. It appears that their business model is try to con as many people as possible with exceedingly poor quality goods. Funnily enough I sent my cardigan back to their office ( the company is run from a Mews House in London) registered delivery but they refused to accept and sign. So I have the cardigan and my money back from the credit card firm as well.