Economy Energy
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If you are owed money by Economy Energy…
If you are owed money by Economy Energy have faith and take heart in my experience. As soon as I heard OVO Energy had taken over I raised a complaint on-line about my outstanding balance of £100. No need to hang on the phone for hours. Within a few days I got the usual delay tactic e-mail from OVO, basically saying allow 5 to 6 weeks. 6 weeks passed and I e-mailed for an update. What a surprise, within 2 days they offered me £50, as advised by the Administrators of Economy Energy. I replied straight away with my closing statements and got the full amount owing inside a week. So, stick at it and be patient, OVO will eventually cough up the full amount owing. Lessons learned …….. Stick with the smaller Mickey Mouse suppliers as the savings on the big suppliers are massive, hundreds of pounds a year. In future, just make sure I cancel the DD with my existing supplier sufficiently in advance of my fixed contract ending so that when it finishes I owe them.