The TJX Companies
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COVID WARNING
COVID WARNING! I shopped at TJ Maxx in East Windsor, NJ this afternoon. I was in housewares going the right direction according to the arrows at the end of each aisle when a man entered from the opposite direction and stopped next to me. I gently said, "Excuse me but the aisle is one way." He firmly said that he was well aware of his position. I said that we were not properly distanced from one another (about 2 feet at most). He repeated that he was aware of where he was. I was stunned and looked at him in surprise. That means that he intended to violate the recommendations. This was my first time to be confronted in a predatory manner about the observance of Covid protocol. I have been in grocery stores and TJX and there are always people who are not aware of the one-way aisles but no one has been pointedly aggressive. While I do not like mentioning this next bit of information, I am going to take the risk. He was a black man and his tone made no mistake that he was acting out or trying to initiate a confrontation. I quickly left and went to checkout where I asked to speak to a manager. I told her of the incident and she said that she could not do anything about this. She is not allowed to make announcements about distancing and the use of the aisles. "We cannot force people to comply" were her words. I was stunned. I hear these announcements in other stores. By the way, my handbag with a bright purple ribbon in remembrance of John Lewis was prominently displayed in my cart. This man needs help understanding that his anger is not going to further the work of Black Lives Matter so we cooperate for the good and safety of all. I am upset by this experience with the man and certainly with the lack of management leadership from TJX. On a positive note, I love shopping at TJX stores. I have been a loyal customer since they opened but will have to stay away now until the Covid is not a threat. A TJX store is not a safe retail experience.