Brett/Robinson Vacation Rentals
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We stayed at the Phoenix East and let…
We stayed at the Phoenix East and let me tell you, we WILL NOT BE BACK!!! First off our room was way smaller than it looked in the pictures, the washing machine and dryer were so loud I'm surprised it didn't wake up the whole floor. We were there 6 days. Night 3 our air went out. I picked up the phone to call the front desk only to realize our phone wasn't working either. I went down to the front desk at 9pm to get our air fixed. I was originally told it would be the following morning before they could get it fixed. Hell nonwas pretty much what I said and asked for a manager. I was told there wasn't one on duty but surprisingly they ended up getting a maintenance order in that night. The first repair man was a complete rude a** and finally threw his hands up in the air and said he gave up and didn't know what was wrong with it. The second one was very nice but didn't know what was wrong with it either so they had to get contract maintenance out. By the time contract maintenance came out and fixed it it was 1am. When we left 3 days later our phone was still not working. It was still apart and on the counter.