Playasia
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Waited 3+ years. Did not receive product, difficulty getting refund. Avoid!!!
I ordered more than 3years ago and I didn't receive the product. Every time, they would accept new pre-orders and update their shipping date, extending it by a month. At some point they stopped taking new pre-orders but did not give us any update. I actively was the one who kept asking for update and all they gave was some copy-paste apology and a 'promise' that they will send an update when they can. This happened to my friend too, who ordered the same product. Out of nowhere, after more than 3 years waiting patiently, they cancelled the order without confirming it with me. They offered a refund either in the form of Play-Asia credits or through paypal. They couldn't refund it back to my bank account cause it's been that long!!! And now after more than a month I am still waiting for my refund. Any e-mail communication is just a copy-paste apology and promising they will escalate this issue. But I still don't have my refund yet. After so much problems I just want my money back. I know some people have had no issue with them, but don't support or trust this business if you want a peace of mind.