Express Estate Agency
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Avoid Like The Plague
Avoid like the plague. They fill you full of lies and non achievable outcome for the sale of yr home. Make sure you are OK with their 16 wk Contract, even though they state they can easily sell yr home within 30 days because of their 700 odd portals. I got not 1 viewing in over a month, even though they initially stated my property would sell very quickly at the price I chose. Their tactic of sale is to keep dropping the price to start a 'price war' thus raising the price. This wont work for people wanting a mortgage! Their call centre are full of youngsters who know nothing about your property nor your particular area. This was proven when I got a mate to ring to enquire about my property. They couldn't even find my property and hadn't even heard of my town :( They tell you generally that the market is high, or low, but they don't understand that the market is different in different areas. Remember they are based in Manchester!! My Negotiator only called me twice in a month - once to sell their choice of online solicitor (which has bad reviews) and once only after 2 wks to lower the price of my property- contradicting what advice he had given me - that the market is currently slow, so to just sit tight for a bit. On their website it clearly states that a manager will contact you within 24 hours....wrong! I got fobbed off with someone will call me back, that they can't help me and will pass on a message and then finally was told a complaint takes 15 days to resolve. I've since seen many similar reviews to mine. Look at MSE. Advice - don't use them - just use yr High St estate agents, as they will know yr area far better and their so called 700 portals are BS. If you need out of their Contract early, as they have not achieved any results - just keep on and on at them until they are sick if yr calls!!