Wendy

Wendy

Member since Invalid Date
1
Review
5.0
5 out of 5 stars
Average rating

Reviews by Wendy

ZO

Zoro

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5 out of 5 stars

Amazing Customer Service & Fast Shipping

Ordered twice from zoro.com (once fulfilled by Zoro through Target, and 2nd via zoro.com directly). Both times they were quick to ship. Items were shipped the next day. On my 2nd order, I had issues with the items - not zoro.com's fault but UPS. I ordered 3 boxes aluminum landscape edging and they were shipped out all at once by zoro.com but UPS delivered one box on Friday, the 2nd box on Monday but the packaging was damaged so the stakes were missing and the 3rd box was lost. I first called zoro.com about the missing spikes and they were quick to contact the manufacturer who then quickly ship the stakes out since they did not have any in stock. I then called zoro.com for the 2nd time about the missing package and zoro.com quickly re-ordered it for me. Taylor was the person that answered my phone both times and was pleasant to deal with. I will not hesitate to use zoro.com again.