Sky Insurance - Temporary Car Insurance Compared
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Insurance has evolved so should Sky Insurance
Initial polite and good customer contact/service and what seemed to be a good deal. However the lack of responsive adaptive follow up was extremely poor considering other insurance companies I have dealt with the past 30 years. I made a slight error on the year of a previous claim, this lead to an email telling me my insurance was cancelled. I followed up and was told that I had to pay the existing policy and it would increase - however they couldn't tell me how much by. Also I was informed of another incident that I had not idea about and neither did any of my previous insurance companies, from which I was told I had to find details of this without any details from Sky. You are the insurance company and have access to these databases sort it! Finally I had enough and and cancelled in less than 24 hours was told they would decrease the cancellation charge to £25 for doing nothing and being unhelpful - thanks that's great! I expected to be informed of my mistake with a chance to rectify it, but was met with tasks and barriers that other insurance companies do not present.