Blue Ridge Mountain Rentals
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I'd like to begin with the positives of…
I'd like to begin with the positives of the home. We spent our 1st christmas as a family in this beautiful place. Upon arriving, we were all excited with the views and comforts of the house. Well decorated for feeling of christmas spirit. It really is a place of peace. My complaints only come from a place of unfortunate events. Our hot tub seemed to have an electrical problem, so we were unable to use it for the entirety of our stay. Which was 4 nights. After reaching out to see if anyone could look at it, I had to call 3 more times to finally get a response to someone coming. 42 hours into our stay. Informing us it was electrical and couldn't be fixed. The master bedrooms bed had a foam piece layed on top of it. When my husband and I would lay on it, the bed folded us into the center. Seemed maybe the bed had broken underneath from a previous stay. The topper would try and fold us both up in it as though we were burritos. It left us unable to utilize the bed and sleep on the couch. The home is allowing animals, but the cleanliness of the hair, we found while laying on the rug, was proof of a faulty vacuum. They informed us they will switch out to help other stays in the future. There are mouse droppings under the stove area and large pan area, I assume from an opening under the stove. As I stated, these are just happenings we encountered. This isn't anything to take away from the homes magnificent overall feeling. We were able to build memories in spite of our events. Spoke with Amy about my concerns.She was phenomenal in kindness and help.