Hotter Shoes
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I bought a pair of Hotter GTX walking…
I bought a pair of Hotter GTX walking shoes for £140.00 about 5 years ago. I hardly wore them due to health issues and the COVID lockdown years. The seams on both shoes have split on the big toe sides where the shoe bends as you walk. I have sent one back and got a phone call from a Hotter employee, on 'behalf of the quality assurance team', claiming these failed seams were 'wear and tear'. She refused to let me talk to the quality assurance team directly, then claimed as Hotter has a new owner it has not bought Hotters 'debt'. I said that companies bought and sold debt all the time. Clearly out of her depth she said this call was clearly not going anywhere, I agreed and said I would make my dissatisfaction known on social media. Takeaway: Please don't waste your money on Hotter walking shoes, they are not made properly and fail very quickly after light use