HI
Hilton Hotels
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Insult on top of injury
Booked one junior suite and one double room with parking for the night of 30/03/2025. Checked out Monday a.m. Pald in full including breakfasts. 2 days later received a Parking Penalty Notice for £100. After three prolonged telephone conversations with the hotel manager it was agreed that I had paid for parking and that he would arrange for the Penalty to be cancelled. All ell and good, untill I received a demand for £20.00 for admin costs incurred for the cancellation. Where do these people get off. How can can one conceivably charge for correcting the result of one's ineptitude? I despair.