DCG dishonest and illegal activity.
I've had an unbelievable problem with this vendor. I canceled an order made with them in error within 18 minutes of the order placement. I have written confirmation that my order was canceled and my card will not be charged. 10 days later my card is charged and the order appears on my front step. They acknowledged that their employee Ashley made an error and forgot to cancel the order. Not only did they want me to manage the process to return the item, but they refused to credit my account until the item is received. Even though they acknowledge that they know I did not order the item and it was their error! They sent me a product that I did not have an order for and illegally charged my credit card. I tried to talk with them on several occasions to get this resolved and they would just hang up on me. The item was returned yesterday, and still no credit. I'm having to dispute the charge with my bank.