EN
Energy Ombudsman
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Never use them again
Never use them again, lack empathy when your vulnerable, you don’t get to reply to the decision when half of it was total BS, they don’t listen when it comes to you sending every bit of information. When you tell them that it wasn’t you who changed it over and an electricity company change your name on the account that you never set up is disgusting now having to take the company to court to prove to a judge all this after experiencing the most horrific abuse from my perpetrator bringing back every single bit of trauma!!! Train your company because it’s damn well needed!