Harris & Co Estate Agent
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Unfortunately the freeholder of my flat…
Unfortunately the freeholder of my flat decided to give business to this firm. The lady who i was dealing with Roma was lovely, but after chasing for a reply for 2 months i got fed up waiting and called the firm only to get shouted at instead of an apology that her emails were not being responded to. They accused me of saying bad things about her as she was on maternity leave, which is NOT true at all. She was lovely compared to all the D**** i spoke to just now! Avoid dealing with as they are rude, arrogant and have a HUGE chip on their shoulders. All i requested was that the right thing for the firm to do, was to have put an 'out of office' reply on or have another colleague looking after her emails. NO BRAINER, but instead they shout at me and accuse ME of being rude, when I have waited over 2 months for a reply, and NOW they said have the audacity to say they'll never talk to me, and I need to go through my solitors.. AVOID, AVOID well they will have to talk to me when i dont pay the service charges