Southwest Airlines
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Although many are upset because of…
Although many are upset because of these trying times, I have to say while we flew Southwest Airlines from Mdw to Punta Cana flight 2692 and had a great flight. We had our grandchild with us which was his first flight and the crew could not have done enough. While in the Dominican we started hearing so many rumors that the borders were being shut down and we were basically being abandoned. Well Southwest answered their phones confirmed our flight back to the USA and yes we called numerous times as United abandoned everyone at our resort and many people were left scrambling for any airline to please take them back. our flight was the second to last flight back to the USA, and we had a first row seat and I cannot tell you how many people arriving on the plane Flight 517 kept on thanking Southwest for taking them home. Our family witnessed this personally and Southwest had flown many planes empty to the Dominican to bring our people home. The best part was the crew of this flight showed all of us so much attention, and treated everyone great. One passenger had her birthday party sung to her by the whole flight and the crew gave her a bit of a funny gift and one of the crew also sang, to the passengers. By far the best flight I have ever been on. I thank the pilots for their hard work and the crew who put so many people at ease for the great time and flight. I have and will anytime always fly with Southwest due to their great service. If I could I would give them more than 5 stars.