Rightmove
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Why does anyone use van mildert??
The last time we rented with an estate agent who typically uses van mildert, the landlady waived the reference as she simply couldn't be bothered with it, sadly this time we were not so lucky. The referencing took 2 weeks, which took us straight to the middle of a payment period, costing us an extra 206 pounds to settle,which we really could do without. Van mildert have no sense of urgency, no consideration when calling should you happen to work nights, apparently cant be bothered to respond to mails, and generally appear to be a massive waste of time. My partner mentioned on his application that he used to have a credit card, they called to ask him about it, no actual credit check carried out. They called our employer but also wanted his payslips and contract but not mine, though we work at the same place. They called me to ask me for my address history as apparently it was incorrect on my application form, it wasn't. Basically they woke us up each time to ask us to confirm what we had written down in the first place. No apology for any of the above. Our referencing was eventually passed, our estate agent told us. 2 days later van mildert sent an email to say we've passed and quote us tenant insurance. We've just been woken up yet again by a call from them, I suspect to try and sell it to us. Overall a big inconvenience, lord only knows why they exist at all.