RIGHTIO
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EXPENSIVE AND DEFINITELY DO NOT RECOMMEND
Quick to come out at first, engineer was brilliant at explaining the problem and part needed, I ordered the part which arrived 2 days later. They phoned and arranged to fit the part, cancelled twice last minute . Lied saying they were waiting for the part, then lied saying it was due to the time it takes to fit the part, when it took 20 mins to fit. Left a 5 month old with no heating for over a week! Advertised 24/7 but only 1 engineer in North West! Engineer was brilliant but customer service was horrendous! Only arranged to come out sooner when I mentioned consumer rights act and their terms and conditions! EXPENSIVE AND DEFINITELY DO NOT RECOMMEND!