Lori

Lori

Member since Invalid Date
1
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1 out of 5 stars
Average rating

Reviews by Lori

ID

IDrive Online Backup

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1 out of 5 stars

They automatically charge you without your consent

Do not under any circumstances give this company money. There is a button that says 'Enable auto-renewal' - I never selected it, and yet they continued to charge my credit card. If you email them advising them of this error, they completely ignore this fact, do not respond to why they would charge without this being renewed, and they just say, you were using it. Then offer to give back a small fraction of the last charge. They have taken over $400 from me as I didn't notice they were automatically recharging my credit card. I don't have the software on my device either. If you put a button that says 'Enable auto-billing' and you don't select it, that tells me I should not be auto-billed. Also, the charges go up steeply, $52.12 in 2019, $69.50 (up $17, 33%) in 2020 and 2021, $79.50 (up $10, 14%) in 2022 and 2023. This is therefore theft.