Michaels Stores
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Turn around and go to Hobby Lobby.
I'd give these guys 0 stars if I could. The customer service they have is awful. I called the store because my refund hadn't gone through after 11 days of waiting. I was told "we don't know how to help you", with no direction as to what I should do next. So I called corporate and after a 45 minute call, they sent me the wrong thing. So I went into the store again and was told a manager would call me. Never received a call. So I called the store another time and was told, "I don't have time to search through these transactions, you need to call customer care because they can look up your card". I called customer care and they still could not assist me, so they transferred me to to their support team where I waited on hold for 30 minutes. Talk about an awful experience. 15 days later and now I'm calling my bank and reporting them as fraud BECAUSE I STILL HAVE NOT RECEIVED MY REFUND. I will NEVER be shopping here again in my life. They've lost a frequent customer.