Stella

Stella

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Reviews by Stella

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Anglian Water

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1 out of 5 stars

Beware Anglian Water dangled carrots can be harmful…

Lately discovered Anglian has been making adverse reports on my credit profile because I have refused to use their metre and always negotiated instalment payment of their annual bills. I have not missed a single payment in at least 10 years. I have always agreed the monthly payment and frequently pay in excess of the agreed amount. However if your instalment payment is over 10 months, Anglian registers an adverse report on your credit profile, so beware. They offer you all kinds of schemes but covertly damage your credit profile. My husband died in Sept 2019 and I rang Anglian Water to ask if there could be a change in my billing since I was now living alone. Apparently the representative I spoke to, who arranged my current payment plan, documented that they advised that this payment plan could have an adverse effect on my credit profile. That was a blatant lie. All he did was change me from a 10months payment plan to 12months. I was in the process of arranging a remortgage of a property. Why will I stupidly agree to a scheme that will damage my credit status? I only last week learnt from another Anglian Water representative that this was why I incurred the advise credit report, not because I defaulted in my bill payments to them. Beware of accepting the carrots they dangle as payment schemes. They can hurt you badly. My mortgage application was turned down because of Anglian Water adverse credit report. Shame on them.