CL
Clayton Hotels
View company profile →
Zero stars if was an option
Zero stars if was an option. Had a voucher which was still redeemable and if the hotel reservations manager in Belfast took the booking the value of the voucher would have been honoured by Pigsback but due to a 12 hr period the lady refused to accept the voucher which would work and they would have received the payment. No consideration for publics money value. Very poor customer service. The lady said that’s no problem to me with regards not honouring the voucher. Other hotels honour their vouchers and offers. The Clayton hotel told me they would until I got to a lady in reservations who decided she would not process the booking.