Brightside Health
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I went to them for help. I shouldn't have wasted my time.
I went to them for help. The video quality was terrible. The psychiatrist rescheduled our first appointment, was late for the rescheduled appointment. He told me he was going to put me on 2 medications the following day. Then went MIA for 4 days. Never got the medication. When I contacted Brightside via their preferred communication I received no response. I searched to contact a human and there was no way of getting in touch with anyone via their website or app. I had to Google their number. I called, instead of trying a new provider, I canceled my membership. No thank you Brightside. I don't need added anxiety and hopelessness from the people I reach out to for help. Update: thank you for your response 2 weeks later. I have already found great help at LifeStance Health.