Yuno Energy
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Rebecca was very friendly helpful
Rebecca was very friendly helpful, so 5-stars for her. It was a pleasure dealing with her. The reason for leaving Yuno Energy is that my forecast has gone up by over €200 per month bringing my monthly bill to almost €400 per month. I don't appreciate nor like the forecast model because, I've seen on many months the values for forecast, actual usage and amounts deducted from your account can be vastly different and very confusing and difficult to understand where exactly you are at any given time. There are pages that attempt to explain how this is calculated and still at the time of direct debit its a horrible surprise.