Travelocity
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THE WORST EXPERIENCE EVER
THE WORST EXPERIENCE EVER SO I BOOKED A ROOM FOR MY FAMILY FOR 2 DAYS AND I GET CONFIRMATION. I GAVE MY FAMILY THE INFORMATION AND THEN THEY CALL ME THAT THERE WAS A PROBLEM SO I CALLED TRAVELOCITY THIS IS AT 9:45 AM THEY TELL ME THEIR SYSTEMS ARE DOWN AND GET MY NUMBER TO CALL ME IN 1 HOUR. I CALLED BACKED BECAUSE THEY NEVER CALLED ME AGAIN THAT THEIR SYSTEM IS DOWN FOR ME TO CALL BACK IN 1 HOUR. BY NOW MY FAMILY GETS KICKED OUT OF THE ROOM FOR NON PAYMENT. LUCKILY THEY WERE ABLE TO PAY CASH FOR 1 DAY. AT 3:45 PM I CALLED BACK THEIR SYSTEM IS STILL DOWN. COME TO FIND OUT THEY HAD CANCELLED THE RESERVATION BECAUSE THEY COULDN'T CONFIRM MY CARD INSTEAD OF CALLING TO VERIFY THEY JUST CANCELLED IT AND DIDN'T THINK TO GIVE ME NOTICE. I BOOKED WITH EXPEDIA THEY WERE GREAT I HAVE USED THEM BEFORE AND I WILL CONTINUE TO USE THEM. TRAVELOCITY NEVER AGAIN.