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berls.com

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5 out of 5 stars

Missing Components

We had a mishap from the vendor Bradley on a paper towel/trash receptor. One of the units was shipped out without the trash receptor. I contacted Berl's and spoke with Martina. She very apologetic and was on it with the vendor Bradley to overnight the trash receptor. We were in crunch mode due to a final inspection on April 30th,2025 so the doctor's office could move in on May 1st,2025. When Bradley did not respond timely Martina and her staff sent out the trash receptor overnight. Job completed on time inspection today April 30th,2025. Berl`s customer service is excellent. This was our first time purchasing from them. We will be ordering from them in the future when the needs arise. Ross Terrano Owner Terrano Plumbing & Remodeling