Junk Food Clothing
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expect mediocrity from start to finish
I placed an order during a sale, but the item wasn't actually in stock because of Junk Food's very poor inventory management. Instead of reaching out to ask whether I'd like a replacement item, they just cancelled it. I asked for the sale terms to be honored on a shirt in the size that I actually needed, and was told no without any sort of accommodation for their mistake. It's not about the money. I work in e-commerce, and their fulfillment operations are obviously less than optimal. When you make an error, you correct it. A $10-15 discount on an overpriced shirt isn't even the point - the lack of any sort of consideration is the problem. I've been a repeat customer for years and they clearly don't care, so I wouldn't recommend becoming even a first time customer. Also - their designs have gone from unique and clever to mediocre corporate brands.