Nuffield Health
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Poor customer service
Care in the hospital great, guess that's the main thing. However, they are not really upfront about charges and every single blood test is itemised, with a procession of invoices arriving. When you phone you get the usual "higher than usual call volume", "all agents busy" & when you do get thru it's never the right person. Next time we'll try a different provider, it's the only way to respond, but sadly its the same whether its a train company, the council and even worse if its HMRC.