The learning is fantastic customer service = none!
The learning is fantastic and my son is learning a lot from his tutor who is very good. The customer service is terrible and we are owed so many cancelled sessions or sessions where the tutor was changed without our consent and we cancelled. I am constantly writing to them asking to keep the original tutor. They keep reinstating him but it wastes my time. Just want to have better customer service and the sessions we have cancelled or not attended with tutors we didn’t agree to the change refunded They just ignored this request and have never paid me.