Waterfords Estate Agents
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Incompetent liars
As a potential tenant, my experience with Waterfords began quite well. They were in reliable communication and I had a move in date quickly set. 3 days before this move in date however, I received an email stating that the landlord had pulled out. Through emails and calls, the explanation for this didn't add up. Matthew Blackman claimed this was due to my employment situation, something that was always transparent with the landlord and estate agent throughout the whole process. This had not changed before, during or after the offer was made and accepted. Days later, I discover through the same landlord that pulled out, he had pulled out because Waterfords had made a clerical error, whereby they listed my guarantor as the own landlords wife. This was never the case. Rightly so, the landlord ceased business with Waterfords Estate Agents which unfortunately left me in the lurch, at a loss of money and home to move in to 3 days before my scheduled move in date. Their error left me without a home and they didn't even have the decency to tell me the real reason why this happened. Edit - In response to your reply, your lettings team has NOT attempted to contact me regarding my issue once.