Lube Mobile
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Originally booked to see what is wrong…
Originally booked to see what is wrong with the clutch of my VW Tiguan car, they didn't know.. or the fault could have being just the cheapest option (flushing the fluid-but they didn't tell)-as the car was overdue for service and replacing brake/clutch fluids. They (Beni the mechanic, went straight away for the throat-meaning, most expensive option->bad clutch slave cylinder, although he couldn't figured out that it is internal and could not observe the fault! Spooky, the car/clutch was running good. Second mechanic, Daniel was more down to earth and suggested some better and more plausible scenarios. Dan was obviously not feeling 100% around diagnosis of his peer mechanic Beni and especially noticeable when I was charged $50 more, over the original quote without prior knowledge! I end up paying from $89 originally up to $134 for a "supposed diagnostics". Furthermore, they took the car for a spin 10-13 min, spoke with me about 10 and went to a side street for half an hour (in the "safer spot" ) and come back after 30min. I observed them from the window [from the second floor from my house :)] and all I can see was the car with the closed bonnet sitting idle?... Not a very good experience. Btw, I have always been pessimistic about calling Lube mobile and now I know with great certainty that in my gut feeling I was RIGHT. Never again. As I have a substantial clientele around Melbourne I will have to use all my connections to pass the story wide and open and try to "save" as many good people as possible from "your" service. Additionally, when I have asked to replace the engine oil got a $368 shocker!