ID
IDrive Online Backup
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Possibly the worst support ever.
IDrive has possibly the very worst support function of any company I have had an account with. The user interface is not easy to understand for the layman. The backup process takes so long I gave up and requested a disk via IDrive Express. This took over 30 hours to do the backup. Support did not answer my questions properly across a number of emails and then they stopped helping me at all. PR asked for my ticket number, which they got, and did nothing. My advice would be to steer well clear of IDrive.