PR
Princess Cruises
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Phone Customer Service
I have 8 guests going on Enchanted Princess cruise this summer. It’s difficult to book the excursions online due to having 3 rooms including a PH suite. I decided to call to book. Waited forever only to hang up after 20min. The lady on the phone can barely speak English. I asked to speak with someone else many times and she ignored me. She also had no idea what she was doing. Unacceptable Princess considering what this cruise is costing me.